Customers or ideal customers use various channels of communication to contact companies. One of the main channels is through phone calls. Phone calls are popular and give a customer a feeling that he or she is dealing with the right business. For that reason, companies are investing in toll-free numbers to ensure that persons calling them are not charged. This is an excellent way to encourage customers to contact the company in case of any issue. On top of that, it creates a good image of the business on the market. Below is a brief discussion of all you need to know about toll-free numbers.
Table of Contents
What are toll-free numbers?
A toll-free number is a telephone number that can be called from landlines without charge to the person calling. The numbers come with a shortprefix(code) and other digits. Example; a three-digit code in the USA can be 800, 888, 877, 844, 855, 866 or 833. In some countries like Australia, you can find that the prefix is a four-digit code – 1800 0r 1300. The numbers vary from one country to the other. However, the most important thing is to note that you can get a local and an international toll-free number for your business.
Advantages of having a toll free number
Your company or business needs to have working contact phone numbers. Having a toll free number is a good thing that will help you attract more ideal customers. Having such a number creates a good image of your business. On top of that, you get to receive calls and feedbacks that help you improve your services as well as service delivery. With a toll-free number, persons that call your business are not charged. For that reason, they can call you any time for queries. When you help them, they can easily join the list of your loyal customers.
Features of toll-free numbers
Depending on your provider, you can enjoy exceptional features. These features include call recording, call forwarding, unlimited extensions, advanced IVR/PBX, customized greetings, time of day routing, enterprise API, among others. These features enable you to get the best out of your call system. Your support team and other staff can address the callers’ queries and requests. This is a boost to your business, and your customers’ base can grow thanks to a working toll-free number.
Where can you get toll free numbers?
There are many providers of toll-free numbers online. United World Telecom is one of the providers and has been in the industry for several decades now. The company has toll free number for a wide range of countries such as the United States, Japan, Denmark, Australia, Hungary, Israel, Italy, South Korea, among many others.
Toll-free numbers are essential to businesses that want to improve their service delivery. Potential and existing customers can comfortably call your business at zero charges if your company has a toll free number. United World Telecom offers these numbers at friendly prices globally. Therefore, get your business a toll free number from united World Telecom, and you will not be disappointed.